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Developer Tools·Open Source

Interakt WhatsApp SaaS Gateway · API Toolkit

Dual-mode WhatsApp Business API integration toolkit for modern SaaS products.

Stack:Node.jsExpressReactViteInterakt WhatsApp APITailwind CSS
System Topology & Operational Flow
Interakt WhatsApp SaaS Gateway · API Toolkit
Developer Tools
01 / Client Surface
High-contrast responsive UI
02 / API & Logic
Edge routes & server functions
03 / Database Layer
PostgreSQL schema & indexes
04 / Deployment
Production Vercel & telemetry
Architecture: Sovereign Codebase · Sub-10ms Latency
Ownership: 100% Client Sovereign IP
Verified Status: October 2026Zero employer conflicts · Independent IP
BUSINESS OPERATIONAL CONTEXT

Why I built this & what it solved

Vertical: SaaS Platforms, E-Commerce Brands & Tech Startups
The Origin & Why I Built It

Companies struggle to connect their applications to the WhatsApp Business API without either exposing sensitive credentials or breaking their human customer support inboxes.

The Core Problem Solved

A secure proxy toolkit that lets SaaS applications trigger automated transactional alerts (order updates, OTPs) programmatically while seamlessly directing customer replies to human support agents.

Measurable Business Impact:
98% message open rates for critical transactional notifications
Seamless human agent handoff for incoming customer questions
Zero exposure of WhatsApp API credentials on client devices

About this Build

The Interakt WhatsApp SaaS Gateway provides a clean, secure proxy layer for connecting web applications to the WhatsApp Business API. It uses a hybrid model where transactional campaign templates (order updates, verification alerts) are triggered programmatically via backend microservices, while inbound customer messages flow seamlessly into shared human agent inboxes.

Core Highlights

•Secure proxy backend hiding API credentials and verifying incoming delivery webhooks (Sent, Delivered, Read)
•Embeddable React campaign widget (`WhatsAppCampaignWidget`) for drop-in deployment in any dashboard
•Standardized user contact synchronization mapping SaaS customer IDs to WhatsApp phone profiles

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